Article 1: Scope
- Accommodation contracts concluded with the hotel by the hotel (hotel) and contracts related thereto shall be in accordance with the provisions of this agreement, and matters not stipulated in this contract are subject to laws or ordinances established in general We shall assume.
- Where the hotel (hotel) responds to special contracts to the extent not contrary to laws and customs, regardless of the provision of the preceding paragraph, the special contract shall prevail.
Article 2: Application for accommodation contract
- A person who intends to apply for a hotel accommodation contract at the hotel (hotel), please provide the following information to the hotel (hotel).
- Guest name
- Accommodation date and expected arrival time
- Room charge (In principle, it is based on the basic accommodation fee of Appended Table 1)
- Other matters deemed necessary by the hotel (hotel)
Article 3: Establishment of accommodation contract
- A hotel accommodation contract shall be established when the hotel (hotel) accepts the application under the preceding article. However, this does not apply when the hotel (hotel) proves that he did not accept.
- When the accommodation contract is established pursuant to the provision of the preceding paragraph, the deposit provided by the hotel (hotel) limited to the basic accommodation fee of the staying period (three days when exceeding 3 days) up to the date designated by the hotel (hotel) Please pay.
- The application fee is first applied to the accommodation fee to be finally paid by the guest, and in the event of a situation where the provisions of Article 6 and Article 18 apply, after the penalty payment is applied in order of reparations , If there is a remaining amount, it will be refunded upon payment of the fee according to Article 12.
- If the deposit under paragraph 2 is not payable by the date specified by the hotel (hotel) pursuant to the provision of the same paragraph, the accommodation contract shall lose its effect. However, in designating the payment due date of the deposit, only when the hotel (hotel) announces that fact to the guest.
ARTICLE 4: Ruling that does not require payment of deposit
- Notwithstanding the provisions of paragraph 2 of the preceding article, the hotel (hotel) may respond to a special agreement that does not require payment of the deposit under the same paragraph after the contract is established.
- In the case where the hotel (hotel) does not request the payment of the application fee set forth in paragraph 2 of the preceding article and does not designate the due date of the deposit in accepting the application of the accommodation contract, the hotel responds to the special contract of the preceding paragraph We treat it as.
Article 5: Denial of conclusion of accommodation contract
The hotel (hotel) may not respond to the conclusion of accommodation contract in the following cases.
- When accommodation application does not comply with this agreement.
- When there is not room in the room due to full (member).
- When a person who intends to stay finds that there is a possibility of acts contrary to the provisions of laws and regulations, public order or good manners with regard to accommodation.
- When a person who intends to stay is clearly recognized as an infectious person.
- When a burden beyond a reasonable range is requested for accommodation.
- When natural disaster, facility breakdown, or other unavoidable reason can not be accommodated.
- When falling under the case prescribed in Article 7 of the Ordinance for Enforcement of the Tottori Prefectural Ryokan Industry Law.
- In the case where the person who intends to stay is a gangster, a gang member, a gang group related company, a group or a party related to it, or other antisocial forces (hereinafter referred to as “anti-social forces such as gangsters etc.”).
- A person who intends to stay is a gang group, or a gang member who is a juridical person or other organization that controls business activities.
- A person who intends to stay is a juridical person whose officers fall under the category of gangsters.
- A person who tries to stay acts to cause other troublesome inconveniences to other guests.
- A person attempting to stay acts violently against the hotel or its employees, or requests a burden beyond a reasonable range.
Article 6: Right to cancel a contract by a guest
- Guests can cancel the accommodation contract by offering to the hotel (hotel).
- When the hotel cancels all or part of the accommodation contract due to the reasons that the guest attributable to his / her responsibility (the hotel) designates the payment due date of the application according to the provision of Article 3, paragraph 2 (Excluding the case where the customer requested payment and the guest canceled the accommodation contract prior to the payment)) will apply a penalty fee pursuant to the schedule listed in Appended Table 2. However, when the hotel (hotel) responds to the special agreement of Article 4, paragraph 1, in responding to the special agreement, regarding the obligation to pay penalties when the guests cancel the accommodation contract, the hotel (hotel) Only when you notify the guests.
- When the guest does not arrive and does not arrive at 8 pm on the day of the accommodation day on the day of the accommodation day (the time when the expected arrival time is specified beforehand, the time at which two hours have elapsed), the hotel (hotel) The accommodation contract may be deemed to have been canceled by the guest and may be processed.
Article 7: Right to terminate the contract of the hotel (hotel)
- In the following cases, the hotel (hotel) may cancel the accommodation contract.
- When guests are deemed to be acts contrary to the provisions of laws and ordinances, public order or good manners in respect of accommodation, or when it is recognized that they have done the act.
- When guests are clearly admitted to be infectious.
- When a burden beyond a reasonable range is requested for accommodation.
- When natural lodging etc. can not be accommodated due to cause attributed to force majeure.
- When falling under the case prescribed in Article 7 of the Ordinance for Enforcement of the Tottori Prefectural Ryokan Industry Law.
- Mischief for sleeping cigarettes in bedrooms, firefighting equipment, etc. Other when not following the prohibited matter (limited to those requiring fire prevention) stipulated by the hotel (hotel).
- Anti-social forces such as organized crime groups.
- Corporations and other organizations where organized crime groups or organized crime groups dominate their business activities.
- Some corporate officials who fall under the crime group.
- In case you told other guests a remarkable inconvenience.
- In cases where a violent request act is requested to the hotel (hotel) or its employees, or a burden beyond the reasonable range is requested.
- When the hotel (hotel) cancels the accommodation contract based on the provisions of the preceding paragraph, we will not charge the accommodation services etc. that the guests have not yet received.
Article 8: Registration of accommodation
- Guests are required to register the following items at the front desk of the hotel (hotel) on the day of the staying date.
- Name, age, sex, address and occupation of guests
- For foreigners, nationality, passport number, entry place, date of entry
- Departure date and scheduled departure time
- Other matters deemed necessary by the hotel (hotel)
- When guests intend to do payment of the fee of Article 12 by a method that can substitute for currency such as traveling checks, accommodation tickets, credit cards, etc., they shall be presented beforehand at the time of registration in the preceding paragraph.
Article 9: Room usage time
- Guests can use the rooms in the hotel (hotel) from 3 pm to 10 am the next morning. However, in case of staying continuously, you can use it all day except arrival date and departure date.
- Notwithstanding the provision of the preceding paragraph, the hotel (hotel) may respond to the use of rooms outside the time specified in the same paragraph. In this case the following additional fee will be charged.
- Up to 3 hours excess, 30% of the equivalent amount of room charge
- Over 3 hours or more, 100% of the room equivalent amount
- The amount equivalent to the room charge set forth in the preceding paragraph shall be 70% of the basic accommodation fee.
Article 10: Compliance with usage rules
- Guests must follow the rules of use posted on the hotel (hotel) as determined by the hotel (hotel) within the hotel (hotel).
Article 11: Hours of Operation
- The opening hours of the main facility etc. of the hotel (hotel) are as follows, and detailed business hours of other facilities etc. will be announced in the brochure provided, bulletin of each place, service directory in the room etc.
- Reception service hours:
- No curfew 1: 00
- Reception service From 7:00 am to 10:00 pm
- Food and beverage service time:
- Breakfast From 7:00 am to 9:00 am
- Dinner 5:30 pm to 21:00 pm
- Reception service hours:
- The time set forth in the preceding paragraph may be changed on occasion if necessary. In that case, we inform you with appropriate method.
Article 12: Payment of fee
- Breakdown of accommodation fee etc. to be paid by guests depends on the points listed in Appended Table 1.
- Payment of the accommodation fee etc in the preceding paragraph shall be paid by currency or a method such as travel checks, accommodation tickets, credit cards approved by the hotel (hotel), when the guest departs or when the hotel (hotel) I will go to the reception desk.
- Even if the hotel (hotel) provides guests to the guests and the guests have not arbitrarily stayed after using it, the accommodation fee will be charged.
Article 13: Responsibility of the hotel (hotel)
- The hotel (hotel) will indemnify the damage in the event of fulfillment of the accommodation contract and the contracts related thereto, or if they give damage to the guests due to their default. However, this is not the case unless it is due to reasons attributable to the hotel (hotel).
- The hotel (hotel) is committed to disaster prevention, but in order to cope with a fire etc. in the emergency, we are enrolled in the inn of Ryokan liability insurance.
Article 14: Handling when contracted rooms can not be provided
- When the hotel (hotel) can not provide guest rooms contracted to guests, we will arrange other accommodation facilities under the same conditions as possible with the consent of the guests as much as possible.
- Notwithstanding the provisions of the preceding paragraph, the hotel (hotel) pays compensation fee for the penalty equivalent to the penalty payment to the guest, and the compensation fee will be used for the amount of damages if the other accommodation facilities can not be relaxed. However, we will not pay a compensation fee when we do not have reasons to be attributed to the hotel (hotel) about what guest rooms can not be offered.
Article 15: Treatment of deposited material
- In the event of loss, damage or other damage to the goods or cash and valuable items that guests checked at the front desk, the hotel (hotel) will indemnify the damage unless it is force majeure . However, with regard to cash and valuables, when the hotel (hotel) seeks a declaration of its kind and value, if the guest does not do so, the hotel (hotel) will limit it to 150,000 yen We will indemnify that damage as.
- For items, cash and valuable items that were brought in the hotel (hotel), those that were valuable items and were not deposited at the reception, damage or loss due to intentional or negligence of the hotel (hotel) When it occurs, the hotel (hotel) will compensate the damage. However, the hotel (hotel) will compensate the damages for items that were not previously announced by guests for type and price not exceeding 150,000 yen.
Article 16: Storage of baggage or portable items by guests
- When the guest’s baggage arrives at the hotel (hotel) prior to arrival, it is kept responsible only when the hotel (hotel) consents before arrival, and when the guest checks in at the reception desk I’ll hand it over.
- When guests checked out and baggage or carrying items of guests were left behind on the hotel (hotel), when the owner was found out, the hotel (hotel) will contact the owner As well as its instructions. However, if there is no instruction by the owner or when the owner is not known, keep it for 7 days including the discovery date and then take appropriate measures.
- In the case of paragraph 1, the responsibility of the hotel (hotel) concerning the storage of baggage or carrying items of guests in the case of the preceding two paragraphs shall be the same as in the case of the preceding paragraph in the case of paragraph 1 The provisions of paragraph 2 of Article shall be applied.
Article 17: Responsibility for parking
Where guests use the parking lot of the hotel (hotel), regardless of the deposit of the key of the vehicle, the hotel (hotel) lends the place and owes the responsibility of the management of the vehicle It is not. However, in case of damages caused by intention or negligence of the hotel (hotel) in the management of the parking lot, we will charge it for the compensation.
Article 18: Guest Responsibility
If the hotel suffers damage due to willful or negligence of the guests, the guest shall compensate the hotel for the damage.
Appended Table 1
Method of calculating accommodation fee (related to Article 2, Paragraph 1 and Article 12 Paragraph 1)
| Breakdown | ||
|---|---|---|
| Total amount to be paid by guests | Hotel fee | <1> Basic accommodation fee (room charge + morning and dinner)
<2> Service charge free |
| Additional fee | <3> Additional food (foods and drinks other than morning and dinner) and other usage charges
<4> Service charge free |
|
| Tax | A) Consumption tax
B) Bath tax (hot spring area only) |
|
- Child fee applies to elementary school students and under, when 80% of the adult rate when offering meals and bedding similar to adults, 50% when feeding children’s meals and bedding, 2,000 yen when only bedding is provided I will charge a room charge.
Appended Table 2
Penalty fee (related to Article 6 paragraph 2)
| Date of receipt of contract cancellation notice | ||||||
|---|---|---|---|---|---|---|
| No show | The day | The previous day | 2 days ago | 3 days ago | 4 days ago | |
| Ratio to basic accommodation fee | 100% | 100% | 50% | 30% | 30% | 10% |
- % Is the ratio of the penalty to the basic accommodation fee.
- In the event that the number of contract days decreases, regardless of the shortened number of days, we will accept a penalty of 1 day (first day).
- If there is a cancellation of the contract for part of group guests (15 or more), 10% of the number of guests at the ten days before the stay (the day when they received the application in the event that they received the application after that day) We will round up if we leave.) We do not receive penalty fee for the number of people who are in).